Shipping
Q: In which countries is it possible to shop online?
We deliver world widely. If you can’t find your country on our shipping country list, please contact us.
Q: How much are the delivery fees?
The shipping fee is offered by Front Eyewear for every customer.
Q: How long does it take to be delivered?
It depends on the country and region, but it normally takes 7-10 business days to be shipped.
Q: Where can I find my order tracking number?
Order confirmation e-mail with tracking number will be given during the business days once you complete the payment. You may track the package after 24 hours.
RETURNS
Q: How can I return an item?
Any items returned must be in the same condition in which you received them. If the screen or tape have been removed, you may not get an exchange or refund.
Q: How do I make return, if I purchased online?
Any items returned must be in the same condition in which you received them. Please include a note of your name, email address, phone number, product name, and order number in the parcel.
FRONT EYEWEAR HEADQUARTER (Korea)
T-9102 9F, Garden5,66,Chungmin-ro,Songpa-gu,Seoul,KOREA EMAIL: [email protected]/ TEL: 070-4259-5614
FRONT EYEWEAR NORTH AMERICA OFFICE (Canada)
41St West, Granville street, Vancouver, Canada. EMAIL: [email protected]/TEL: ＋(604) 771 8809 /TEL:+1(778) 237 9665
FRONT EYEWEAR ASIA OFFICE (China/HongKong)
上海闵行区吴中路1799 号万象城A栋202室. EMAIL: [email protected]/ TEL: 021-61911389
Q: Is there any extra charge to return my item?
Note that only the product price will be refunded which means shipping fee of USD 30.00 and import tax will be deducted from the total amount you paid.
Q: How many days do I have for the return?
Every return must be made within 7 days from the day you received.
*FRONT EYEWEAR reserves the right to reject returns if the items are not in the same condition in which you received or have been sent beyond the return period of 7 days.